Shipping policy

Order Processing

Orders are typically processed within 1–3 business days. Once your order has shipped, you will receive a confirmation email with tracking information.

Please note that processing times may be extended during holidays, product launches, promotions, or other high-volume periods.

Domestic Shipping

We offer shipping throughout the United States. Available shipping methods and rates are calculated at checkout based on your delivery address and order details.

Delivery estimates provided at checkout begin once your order has been processed and picked up by the carrier.

Please note that carrier delays may occasionally occur and are outside of our control.

Pre-Orders

Items marked as pre-order are expected to ship within approximately 4–6 weeks, unless otherwise stated on the product page.

Pre-order shipping dates are estimates and may be subject to change due to production or other unforeseen delays. If there is a significant change to the expected shipping timeline, we will provide an update via email.

If your order contains both in-stock and pre-order items, your order may ship together once all items are available.

Tracking

Once your order ships, you will receive an email with tracking information. Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order. If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered processing or has shipped.

Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's operations and timelines. If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist.

Questions

If you have any questions regarding your order or shipment, please contact our customer support team.